saved file has 1 dpi resolution

Moderator: jsachs

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smroid
Posts: 1
Joined: May 22nd, 2020, 12:45 pm

saved file has 1 dpi resolution

Post by smroid » May 22nd, 2020, 12:50 pm

I'm using 8.0.103

When I save an image (jpeg or tiff) and examine the file's properties in Windows explorer, under the Details tab the horizontal and vertical resolution are both 1 dpi, regardless of the dpi I set in 'resize' or 'export' transformations.

jsachs
Posts: 2630
Joined: January 22nd, 2009, 11:03 pm

Re: saved file has 1 dpi resolution

Post by jsachs » May 22nd, 2020, 3:44 pm

Not seeing this here, I may need more details to reproduce the problem.

1) File Save or File Export or Export transformation?
2) What type of file were you saving - 8-bit or 16-bit? black & white or color?
3) What was the dpi of the file you were saving?
4) What were the File Save Options - with or without metadata? converted to 8-bit? ...
Jonathan Sachs
Digital Light & Color

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