Build Scanner/ camere profile... crashing

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davidh
Posts: 383
Joined: June 9th, 2009, 2:16 am

Build Scanner/ camere profile... crashing

Postby davidh » April 27th, 2013, 12:05 pm

I mistakenly clicked on the Build Scanner/ camera profile... command it the File menu, which resulted in PWP 7.0.8. 32-bit crash. There was no camera nor scanner conected to the PC.
I repeated it a few more times to rule out any momentary faintness of my drowsy notebook but it always ended up the same.

David

jsachs
Posts: 1221
Joined: January 22nd, 2009, 11:03 pm

Re: Build Scanner/ camere profile... crashing

Postby jsachs » April 27th, 2013, 12:53 pm

This command is unrelated to any connected scanner or camera.

What are your color management settings? Do you remember what kind of window was selected when it crashed?
Jonathan Sachs
Digital Light & Color

davidh
Posts: 383
Joined: June 9th, 2009, 2:16 am

Re: Build Scanner/ camere profile... crashing

Postby davidh » April 27th, 2013, 2:35 pm

The CM was set to Disabled.

It seems to have something to do with the undocked Browse window:

1. it only happens when the Browse window is open (and) undocked before trying to open Build Scanner and Profile window.
2. once the Build Scanner and Profile window gets open succesfully (no undocked BW) and then closed, there is no crash later on under the circumstances described in 1, but only as long as the session lasts.

test steps:
1.
start PWP with undocked BW
or
start PWP, open BW and undock it
then
open Build Scanner and Profile window
PWP crashes

2
start PWP with docked BW
or
start PWP with no BW
or
start PWP like in 1 and close or dock BW
then
open Build Scanner and Profile window
PWP does not crash

David

davidh
Posts: 383
Joined: June 9th, 2009, 2:16 am

Re: Build Scanner/ camere profile... crashing

Postby davidh » April 27th, 2013, 2:51 pm

One more comment to add to 2.
The problem seems to happen only if the undocked Browse window is active. If there is another window active like an image, PWP does not crash.

David

ksinkel
Posts: 593
Joined: April 2nd, 2009, 11:58 am
Contact:

Re: Build Scanner/ camere profile... crashing

Postby ksinkel » April 27th, 2013, 8:08 pm

David,

This will be fixed in the next release. As a work around in the meantime, make sure that the target image is displayed and selected when you click Build Scanner/Camera Profile in the menu.

Kiril
Kiril Sinkel
Digital Light & Color

davidh
Posts: 383
Joined: June 9th, 2009, 2:16 am

Re: Build Scanner/ camere profile... crashing

Postby davidh » April 28th, 2013, 5:13 am

Kiril,
this is not a problem. As I mentioned at the beginning of the post, I clicked on the Build Scanner / Camera Profile unintentionaly - instead on the CM. After that I just wanted to find out more to report it with some additional detailes.

David


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