Search found 594 matches

by ksinkel
June 20th, 2009, 11:46 am
Forum: Picture Window Support
Topic: Window in use by color control (when not)--can't close
Replies: 1
Views: 2655

Re: Window in use by color control (when not)--can't close

Janet,

I will take a look. If you have any other details on this, please send them to me at ksinkel@dl-c.com

Kiril
by ksinkel
June 18th, 2009, 1:26 pm
Forum: Picture Window Support
Topic: Monitor Profile Desaturates Red & Green
Replies: 6
Views: 6088

Re: Monitor Profile Desaturates Red & Green

We have found and fixed a bug that was causing this problem. It will be available in the next update.

Kiril
by ksinkel
June 17th, 2009, 9:11 am
Forum: Picture Window Support
Topic: RAW Dialog - dynamic range
Replies: 9
Views: 8684

Re: RAW Dialog - dynamic range

David, If you are using a profile which applies a gamma correction, you should set the gamma in the raw dialog 1.0. (A gamma of 1.0 makes no change.) Otherwise you will be applying gamma twice. However, I would caution you that using a profile that was calculated in a different workflow from the one...
by ksinkel
June 16th, 2009, 10:57 am
Forum: Picture Window Support
Topic: Raw Dialog - camera raw settings
Replies: 4
Views: 4790

Re: Raw Dialog - camera raw settings

No -- there no option like the control key for transformations.

Kiril
by ksinkel
June 15th, 2009, 11:37 pm
Forum: Picture Window Support
Topic: Raw Dialog - camera raw settings
Replies: 4
Views: 4790

Re: Raw Dialog - camera raw settings

Set to raw settings is one of the choices in the raw dialog options menu. After you open an image you can reset all controls either to Raw Settings or to Camera Default (providing you have previously set a default for the camera).

I will check out the crash problem.

Kiril
by ksinkel
June 15th, 2009, 11:33 pm
Forum: Picture Window Support
Topic: Save widget and ICC profiles
Replies: 4
Views: 5034

Re: Save widget and ICC profiles

That's a good suggestion. I will try to get the additional settings into the next update.

Kiril
by ksinkel
June 15th, 2009, 11:29 pm
Forum: Picture Window Support
Topic: RAW Dialog - dynamic range
Replies: 9
Views: 8684

Re: RAW Dialog - dynamic range

Mike, Are you using a camera profile? A camera profile defines the black point and can create the situation you show. Here are screen shots of the gray tab for the same image with and without a profile. Notice that the black point in the first case is at about 10%. It stays at this point even if you...
by ksinkel
June 13th, 2009, 3:22 pm
Forum: Picture Window Support
Topic: RAW Dialog - dynamic range
Replies: 9
Views: 8684

Re: RAW Dialog - dynamic range

The dynamic range in Raw dialog is a bit more complex than the one in Level and Color because it is integrated with additional functions not present in the Levels and Color. However, it works in the same way -- detecting the .01% extremes in image brightness and adjusting the dynamic range to place ...
by ksinkel
June 12th, 2009, 9:02 am
Forum: Picture Window Support
Topic: Workflow save widget RAW files
Replies: 1
Views: 2720

Re: Workflow save widget RAW files

There is an optimization -- clicking on a widget does not run all the previous widgets. However it does require loading an image. Usually that is quite fast. In your case it was slow because the active image was a Raw image.

Kiril
by ksinkel
June 8th, 2009, 7:56 am
Forum: Picture Window Support
Topic: "MSVR80.DLL is not a valid Windows image"
Replies: 2
Views: 4110

Re: "MSVR80.DLL is not a valid Windows image"

This message occurs on Windows 2000 systems. It is covered on the PWP support page: http://dl-c.com/content/view/28/43/

Kiril